Guest Reviews for "SuperShuttle - Door to Door JFK To or From Manhattan"

SuperShuttle - JFK to or from Manhattan - One Way
365 days (24hr service)

©2006 SuperShuttle

Inclusions:

• Shared transfer
• Round Trip or One Way Transportation from the JFK - John F Kennedy Airport to Manhattan
• Taxes

Exclusions:

• Gratuities
• Excess luggage charges (where applicable)

Additional Info:

• Confirmation for this product will be received at time of booking
• Your voucher is valid for travel to or from Manhattan
• This transfer is valid only on the date booked
• Vans will hold either a maximum of seven (7) or eleven (11) passengers
• Shuttles operate 24 hours a day
• Child Car seats not provided in the vehicles. If your child requires a car seat, please bring one for the trip
• Children younger than 3 ride for free.
• Children under 12 must be accompanied by an adult
  
• Vans are wheelchair accessible
  

SuperShuttle Service Standards:

• We recognize that our first responsibility is to our guests, who are the sole support of each and every one of us.
• We are friendly and courteous no matter what.
• We help our passengers in every way possible.
• We will be on time, every time.
• We take pride in the condition of our equipment and in our personal appearance.
• We will respond with urgency to any problem that jeopardizes these standards.

Luggage Limitations

• Please limit luggage to 2 carry-on bags and 2 check-in bags per person (including oversize/excessive luggage eg golf clubs)
• Luggage must not exceed weight of 50lbs per bag.
• Over sized or excessive luggage (over 50lbs)/golf clubs/bikes/surf boards have certain restrictions. Please inquire prior to booking to see if your excess luggage is acceptable.

Our luggage policy closely follows that of airlines. Luggage space is limited on our vans and sedans and we have to allow for luggage for other passengers on the van. Special arrangements may be required if you'll be carrying excessive luggage or over sized items.

A rule of thumb is 2 checked bags and 1 carry on. (including oversize/excessive luggage eg golf clubs) If your checked bags exceed 50 pounds or the total dimensions for the checked bags exceed 80 inches (add length + width + height), please call our reservation center for special instructions on booking your reservation.

If you'll be carrying a surf board, crate or skis you may be charged an over sized luggage fee. In this event, the additional fees will be charged and must be paid by cash or credit card on-board the van at the time of the transfer.

Payment:

Your credit card will be charged the total amount of products and services selected at time of booking. We accept Visa, MasterCard, American Express or Discover Card.

Confirmation & Travel Voucher

For every confirmed booking you will receive an immediate e-mail confirmation with a link to your E-Ticket Voucher. Print vouchers on your home/ office printer. Please present this E-Ticket voucher at the SuperShuttle Van Driver.

Only one voucher will be created per one way reservation for all travelers. For round trip their will be 2 vouchers created per reservation for all travelers If you forget your voucher/ ticket you will be charged again on board the van and the original order will NOT be refunded. IMPORTANT: If you have a round trip voucher make sure to give only one of the 2 vouchers to the 1st driver.

Cancellation and No Show Policy

Once purchased tickets cannot be canceled. No refunds are available.

Driver Gratuities are not included.

SuperShuttle Inc. and TourCorp Inc. assume no responsibility for delays caused by accidents, breakdown, bad conditions of roads, trails, bays, ocean, harbors, and any other conditions beyond control, in addition to insufficient numbers of passengers. Not responsible for loss or damage to property.

All company policies can be found at http://www.tourcorp.com and are part of this tour or activity purchase.